Privacy Policy
At vstfull.com, we value your privacy and are committed to protecting your personal information. To provide you with the best possible experience, we may collect certain information when you visit or interact with our website and blog. The type of information collected depends on how you use our website.
A Short, Non-Bureaucratic Version
We are not in the business of collecting, storing, processing, or selling your personal data. That is simply not what we do. We develop and sell WordPress plugins, and that is our primary focus.
If we have any of your personal information, it is generally because you voluntarily contacted us, purchased one of our plugins, or because we collected non-personally identifiable information through services such as Google Analytics.
In all cases, we take reasonable steps to keep your information secure. We do not believe that the information we collect can be used to harm you. However, if you have any concerns about how your data is handled, please contact us at gdpr@webfactoryltd.com.
Contact Forms & Email
If you contact us through our contact form or send us an email directly, we may collect the information you voluntarily provide. This information is securely stored in our support and email systems and is used solely to help us understand and respond to your questions, requests, or concerns more effectively.
You may request the deletion of this information at any time.
The following information may be collected:
- Your name
- Your email address
- Your IP address
- Any other personal information you choose to include in your message
When submitting information through our contact form, you are required to check a consent box confirming that you agree to the storage of your submitted information.
We do not use your submitted information for purposes unrelated to your inquiry. We may retain your email correspondence so that we can maintain a record of previous conversations and better respond to future requests.
If you would like us to delete your email correspondence or other information you have provided, simply let us know, and we will delete the relevant conversation where reasonably possible.
Purchases
When you purchase a product through the vstfull.com website, you may be required to provide certain information, including:
- Your name
- Your email address
- Payment information, such as credit card or PayPal details
We may also have access to information related to your purchase, including the purchase date and your product license details.
This information is retained to help us provide customer support, manage your license, process updates, and assist you with any issues related to the plugin you purchased.
Payment information is retained only for as long as reasonably necessary to provide our services and meet applicable business or legal requirements. If your license expires or is canceled, certain information may remain in our records for business and analytical purposes. This information may also help us locate your previous purchase and assist you if you choose to reactivate your license in the future.
We will not use your purchase information for unrelated purposes.
If you would like to access, modify, or request the deletion of information you provided during a purchase or support interaction, please contact us at any time.
Guest & Sponsored Posts
If you are interested in publishing a guest post or sponsored post on one of our websites, you may need to contact us through our contact form or directly via email.
When you pay for a sponsored post, we may collect information similar to that collected during a product purchase. However, no plugin license information is associated with these transactions.
Guest and sponsored posts may contain information that you provide directly or approve before publication if we create the article on your behalf.
This may include author biography information, such as:
- Your name
- Your email address
- A short author biography or description
Any information you provide for a guest or sponsored post may be edited or removed upon request. If you would like to update or delete any information, please contact us.
Third-Party Services
While using our website, certain information may be shared with or collected by third-party services that we use to operate and improve our business and services.
These services may include:
- Gumroad
- Help Scout
- Google Analytics
These third-party services may collect or process information in accordance with their own privacy policies and terms of service.
How Do We Keep Your Personal Data Secure?
We take the security of your personal information seriously and take reasonable measures to protect the data we collect and store.
Our security practices include:
- Using SSL encryption across our services where applicable
- Restricting access to personal information to authorized employees and personnel
- Requiring employees and relevant personnel to comply with confidentiality and non-disclosure obligations
While we take reasonable precautions to protect your information, no online service can guarantee absolute security.
How Can I Contact the Person Responsible for Data Management?
If you have any questions or concerns about how your personal information is collected, stored, used, modified, or deleted, please contact us at: gdpr@webfactoryltd.com.
You may also use this email address to request access to, correction of, or deletion of personal information you have provided to us.